Saltire delivers the full range of property services to more than 70,000 households nationwide, including social housing tenants and private homeowners. Outstanding customer service is our priority.
We’re famous for our approach to customer service, which is why we’re available to you day and night, 24/7.
Our staff are highly trained and continuously developed, and this high level of expertise means we are equipped to handle out of hours and emergency calls on behalf of a range of social landlords.
Helpdesk operatives will carry out fault diagnosis, identify and dispatch suitably skilled technicians to carry out the reactive maintenance, and monitor orders through to completion.
Whether you have a boiler breakdown, an engineer appointment to arrange, or have a question about our services including renewables and smoke alarms, our Contact Centre is fully staffed by local and experienced call handlers, we are on hand to talk to you, every single day of the year.
