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Planning Administrator

Location: Bellshill, Scotland, ML4 3PE

Job Description

  • From £27,000 per year (DOE)
  • Full-time | Monday–Friday | 37.5 hours

About the Role

Plan. Coordinate. Keep Operations Moving.

This isn’t a typical admin role. You’ll be at the heart of our operations — responsible for planning engineer workloads, coordinating appointments, managing KPIs and ensuring our services run smoothly, efficiently and compliantly.

If you enjoy problem-solving, working at pace, and being the person who keeps everything on track, this role is for you.

What you’ll be doing

  • Workforce Planning & Scheduling 
  • Plan and optimise daily engineer routes using our automated scheduling system 
  • Balance workloads and support manpower planning with Team Leaders and Engineering Managers 
  • Monitor programme progress and performance against client KPIs 
  • React quickly to changes, urgent jobs and last-minute amendments Customer & Client Coordination 
  • Act as a key point of contact for customers and clients 
  • Manage incoming calls and emails professionally and efficiently 
  • Book, reschedule and confirm appointments 
  •  Ensure appointment notifications are issued within agreed timescales Compliance & Performance Support 
  • Prepare and issue daily, weekly and monthly client reports 
  • Ensure compliance documentation is accurate and submitted on time 
  • Support adherence to gas and electrical safety legislation 
  • Maintain accurate system records to protect service standards

What we’re looking for

We’re looking for someone proactive and organised who enjoys responsibility.

  • Previous experience in scheduling, coordination or administrative planning 
  • Confident managing diaries, workloads or field-based teams 
  • Strong organisational and time-management skills 
  • Comfortable working in a fast-paced environment 
  • Excellent written and verbal communication skills 
  • Good working knowledge of Microsoft Office and planning systems 
  • Ability to work independently and as part of a team

Experience in property services, facilities management or engineering coordination is advantageous — but not essential.

Working Hours

  • Monday to Friday, 08:00–16:30 (37.5 hours per week)
  • No weekend work.

What You’ll Get in Return

  • Salary from £27,000 per year (DOE)
  • Overtime opportunities
  • Company sick pay
  • 22 days annual leave + bank holidays (increasing with service)
  • Option to buy up to 3 additional annual leave days
  • 1 paid volunteer day per year
  • Private healthcare plan
  • Employee Assistance Programme & mental wellbeing support
  • Employee discounts & savings scheme
  • Discounted gym membership
  • Free on-site parking
  • £500 refer-a-friend bonus

Why Join Saltire?

You’ll be joining a growing facilities management company where operations matter — and where planners play a vital role in service delivery. This is an opportunity to build a career in operations coordination within a supportive, team-focused environment.

Job Type

Full Time

Benefits

  • Bereavement leave
  • Company pension
  • Cycle to work scheme
  • Free parking
  • On-site parking

Experience

  • Administrative: 2 years (required)
  • Customer service: 2 years (required)

Work Location

In person