OUR PROMISE TO YOUR RESIDENTS
At Saltire we treat your residents as if they are our own. All residents are treated to a first class, priority service.
Our commitment to customer service is second to none and our expert customer service team are always on hand to speak with residents and clients 24/7. Whether it be to resolve a product issue or talk through a boiler problem, or to simply discuss your repairs programme, there is always someone there to help. In the event of emergency repairs we want to ensure that when your tenants call to book an urgent appointment, that a convenient time and date can be arranged with them there and then, without having to hold or be transferred to anyone else.
OUR MISSION
Our mission is to create clear goals for all staff on how we fulfil the needs of our customers.
We aim to give both customers and staff confidence in our vision for the company whilst producing maximum value for our shareholders.
OUR VALUES
Saltire is driven by shared values that are fundamental in who we are as a company and helps us to function as one.
They are embedded within us, enabling us to provide a consistent service performance & fulfil the Saltire Approach.
These values represent our behaviour, not only as managers or colleagues but also as partners to customers & suppliers.
- Professionalism
- Reliability
- Integrity
- Transparency
- Innovation
- Respectfullness
- Safe
- Inclusion & Diversity
COMPLETE HOME SERVICES OFFERING
- Solar PV
- Solar battery storage
- Electric vehicle chargers
- Air source heat pumps
- Ground source heat pumps
- Hydrogen boiler installation
- Dual fuel heating
- Renewable power supplies
- Electrical testing and installations
- Plumbing
- Joinery
- Roofing
- Tiling
- Cladding
- Central heating
- Masonry work
- Groundworks
- Drainage
- Lighting
- Water
- Ventilation
- Planned and reactive maintenance
Accreditations
